Case Study: Citrix boosts SDR team performance with WorkPatterns

How WorkPatterns helped Lindsey Boggs win Citrix's Manager of the Year award

Citrix, a company that provides secure remote work technology, faced a challenge with a fully remote team of early-career Sales Development Representatives. Their manager, Lindsey Boggs, needed to build rapport quickly due to a quarterly rotation program and make her remote one-on-ones and team meetings more effective. She turned to the WorkPatterns people management system to address these challenges.

By implementing WorkPatterns, Lindsey systematized her team's workflows. She used the platform to collaborate on meeting agendas, track commitments, exchange feedback, and send video kudos for encouragement. The solution from WorkPatterns led to a significant increase in team engagement and helped Lindsey's team lead in quota attainment. As a direct result of this success, Lindsey was awarded Citrix's Pacesetter Manager of the Year for 2020.

Citrix

Lindsey Boggs

Digital Sales Leader & Social Selling Pioneer