Case Study: Gas & Controls achieves major cost savings with WorkPal

Workpal maximises cost savings for gas and controls

Gas & Controls, a Northern Ireland-based provider of gas detection and environmental monitoring equipment, faced significant job management issues due to paper-based processes. Their administrative staff was overwhelmed with handling, collecting, and scanning service reports, which made it difficult to track engineers and the status of reactive call-out jobs. These inefficiencies persisted even after trying another software solution before turning to WorkPal for their workflow management needs.

By implementing the WorkPal software, the company centralized all client and job data, providing live visibility of engineer locations and job statuses. This allowed for more efficient scheduling and instant access to digital service reports. As a result, WorkPal eliminated the need to hire an additional administrative assistant, saved significant staff time, and made service engineers more profitable by reducing their paperwork. The vendor's solution provided immense benefits compared to its cost.

Gas & Controls

Andrew Burnside

Contracts Manager