Case Study: ACR Plumbing & Heating improves workflow management with WorkPal

Workpal improves workflow management for ACR

ACR Plumbing & Heating Limited, a plumbing and heating specialist operating across Ireland, faced significant workflow management challenges. Scheduling and handling paperwork through phone calls caused delays, slowing down their business operations and making their processes inefficient. To address this, they turned to WorkPal for its job management software.

By implementing WorkPal’s system, ACR gained real-time visibility into job statuses and engineer schedules, which streamlined their planning and eliminated overlaps. The solution significantly improved customer communication, accelerated invoicing to improve cash flow, and provided vital customizable job reports. WorkPal’s GPS tracking and excellent support offered ACR full control over their operations. The vendor's cloud-based platform ensured all information was securely stored and accessible, transforming the way the company works.

ACR Plumbing & Heating Limited

Carol Kavanagh

Managing Director