Case Study: Plumb, Drain & Maintain streamlines operations with WorkPal

Plumb, Drain and Maintain Proactively Seeks to Impove Operations

Plumb, Drain & Maintain, an emergency plumbing and drainage business, sought a more proactive approach to its operations and needed a solution to track its operatives and jobs in real-time. They were using several different programs and spreadsheets, which created inefficiency. This led them to the WorkPal software, which appeared to consolidate all these functions into a single platform.

By implementing WorkPal, the company was able to consolidate its disparate systems into one streamlined application. The solution significantly reduced the time spent on administrative tasks like timesheets, job sheets, invoicing, and quoting. WorkPal also enabled field operatives to add job data on-site, allowing office staff to process and close jobs much faster. The staff found the app easy to use, and the transition was smoother and quicker than anticipated, aided by WorkPal's supportive implementation and training team.

Plumb, Drain & Maintain