Case Study: NM Forktrucks improves engineer productivity and cash flow with WorkPal

NM Forktrucks Implement Work Management Software

NM Forktrucks, a material handling equipment supplier based in Lisburn, faced challenges in keeping detailed records of maintenance work and parts used across its fleet of customer trucks. This lack of centralized information made it difficult to identify problematic machines and plan preventative maintenance. The company turned to WorkPal's work management software to address these issues.

By implementing WorkPal, NM Forktrucks gained the ability to instantly access truck records from anywhere, schedule service jobs weeks in advance, and use QR codes to pull up full asset histories. This solution allowed the company to manage its engineers more productively, move towards a paperless office, and improve cash flow by enabling instant invoicing. WorkPal's software also helped ensure compliance through timely planned maintenance. The vendor's customer support was praised as fantastic, and NM Forktrucks stated they would 100% recommend WorkPal.

NM Forktrucks