Case Study: Mitchell & Mayle achieves paperless, more efficient field service operations with WorkPal

Mitchell & Mayle Make the Move to Paperless

Mitchell & Mayle, a drainage specialist operating in the Cambridgeshire area, was using inefficient spreadsheet and paper-based systems. They spent over a year searching for a suitable field service management solution before being introduced to WorkPal.

WorkPal provided the company with a bespoke demo and dedicated implementation support, including training a 'WorkPal Champion' within the team. The solution automated scheduling for future and repeat jobs and enabled a complete shift to paperless processes. The engineers adopted the system well using tablets, and the customer continues to praise WorkPal's responsive and helpful support team. As a result, Mitchell & Mayle found the system to be efficient, a significant time-saver, and better for the environment, and they would recommend WorkPal without reservation.

Mitchell & Mayle