Case Study: Terrier Pest Control improves field service management with WorkPal

Implementing Field Service Software for Terrier Pest Control

Terrier Pest Control, a provider of commercial and domestic pest management services, was using a heavily paper-based system that created inefficiencies in handling paperwork and filing. Seeking to modernize its operations after a period of growth, the company turned to vendor WorkPal to implement a new field service software solution to improve workflow and integrate with its new GPS vehicle tracking.

WorkPal provided a user-friendly field service software that centralized information and offered drag-and-drop scheduling for efficient job assignment. The solution gave technicians full job visibility on their tablets and ensured compliance by storing all necessary audit paperwork online in an easily accessible client account. This streamlined communication, enhanced the customer experience with professional digital reports, and saved time for management. Terrier Pest Control highly recommends WorkPal for its excellent customer service and straightforward implementation process.

Terrier Pest Control