Case Study: Haskell Fire & Security achieves greater flexibility and professionalism with WorkPal

Haskell Fire & Security Benefit from More Flexibility with WorkPal

Haskell Fire & Security, a provider of commercial fire, security, and electrical solutions, was facing challenges with inflexible job management software that produced unprofessional dockets. This Kent-based family business needed a new solution from a vendor like WorkPal to better manage paperwork, schedule jobs, track progress, and create custom reports.

WorkPal implemented its software to provide the specific flexibility Haskell required, including the ability to add photos and notes to dockets. The results included improved customer service, the retention of a major client, and positive feedback, as clients appreciated the professional, transparent documentation and portal access. The office staff also gained a full overview of on-site work. Haskell Fire & Security recommends WorkPal without reservation.

Haskell Fire & Security