Case Study: Coolair streamlines operations and improves cash flow with WorkPal

Coolair streamlines business operations with workpal

Coolair, a provider of refrigeration and air conditioning services, faced challenges managing a national team of engineers with a paper-based system. This process caused significant delays, as engineers had to return to the office to complete job reports, leading to invoicing backlogs, cash flow issues, and inefficient scheduling. To address these job management issues, the company turned to WorkPal for a solution.

By implementing WorkPal’s field service management software, Coolair empowered its engineers to complete digital job reports and send invoices directly from site. This eliminated paperwork, reduced administrative duplication, and provided live visibility into job status and parts inventory. As a result, WorkPal helped Coolair dramatically improve cash flow through faster invoicing, reduce engineer downtime, and create a more streamlined and efficient operation for both its staff and customers.

Coolair

Gary Rodger

Coolair