Case Study: AG Electrical goes paperless and streamlines operations with WorkPal

AG Electrical goes paperless with workpal

AG Electrical, a local mechanical and electrical engineering company, faced significant inefficiencies with its paper-based system. The challenge involved delays in receiving job reports from its 15 field operatives, time-consuming data re-entry, and a lack of real-time updates that hindered operations and accurate reporting. This prompted their search for a mobile solution from vendor WorkPal.

WorkPal implemented its web and mobile app to create mobile forms, dispatch jobs, and receive real-time reports. The solution enabled field operatives to capture job data, photos, and customer signatures on their smartphones, which were instantly sent to the office. This allowed for automatic generation and sending of customer reports minutes after job completion. As a result, AG Electrical saved countless admin hours, increased operational efficiency, generated greater profits, and provided a better service to its customers.

AG Electrical

Adam Gilmore

Managing Director