Case Study: Prefect saves 300+ hours of onboarding time with WorkOS Admin Portal

Prefect saves over 300 hours of onboarding time with WorkOS

Prefect, a workflow orchestration tool, faced a significant challenge as its enterprise customer base grew. The process of onboarding new clients and setting up Single Sign-On (SSO) and user provisioning (SCIM) was time-consuming and resource-intensive, requiring extensive back-and-forth with client IT teams. They needed a fast solution to streamline this process and evaluated options like Auth0 and FusionAuth before choosing WorkOS for its solid documentation and self-serve Admin Portal.

WorkOS implemented its Admin Portal, which allowed Prefect's clients to configure their own identity providers and directory sync independently. This self-service solution drastically reduced the demands on Prefect's engineering team. The results were substantial; WorkOS helped Prefect save over 300 hours by simplifying the setup of more than 100 SSO connections. Integration was completed in less than a week, and ongoing maintenance requires only 1-2 hours per week, allowing Prefect to offer a seamless onboarding experience.

Prefect