Case Study: Cerkl achieves enterprise-ready feature management with WorkOS Feature Flags

Cerkl enables feature flags instantly with WorkOS and one JWT claim

Cerkl, a B2B SaaS company, needed a way to manage feature rollouts based on entire customer organizations rather than individual users. Their challenge was to gain precise control over feature access for beta programs and phased releases without the complexity of existing solutions designed for consumer apps. They turned to WorkOS and its AuthKit service for a solution.

WorkOS implemented its new Feature Flags product, which is deeply integrated into its platform. The solution allowed Cerkl to define organization-specific rules directly from the WorkOS dashboard, enabling features for none, some, or all of their customers. The feature flags are automatically injected into JWTs, providing instant access without extra API calls. This gave Cerkl a fast and simple way to safely roll out new features across their entire customer base.

Cerkl