Case Study: Sport Bay of Plenty boosts employee engagement with Workleap Officevibe and Workleap AI

Sport Bay of Plenty boosts eNPS by 35 points with Workleap

Sport Bay of Plenty, a New Zealand not-for-profit organization, faced the challenge of catching employee engagement issues early without adding administrative burden. Their previous reliance on annual surveys meant feedback was often too delayed to act upon, and their lean HR team needed a solution that leaders could use directly. They turned to Workleap's Officevibe platform to address this.

Workleap implemented Officevibe to run bi-weekly pulse surveys, achieving an 82% participation rate. The platform, enhanced with Workleap AI, provided quick insights that allowed leaders to take visible action on feedback. This solution led to a dramatic 35-point increase in their eNPS score, bringing it to 38, and significantly strengthened their recognition culture through a custom, values-based Good Vibes program.

Sport Bay of Plenty