Case Study: CyberCX unifies 1,000 employees and boosts engagement with Workleap Officevibe

How We Helped CyberCX Unify 1,000 Employees from 22 Acquisitions

CyberCX, a leading independent cyber security provider, faced the immense challenge of unifying 1,000 employees from 22 separate acquisitions into a single, cohesive organization. This effort was complicated by a distributed geography and the onset of the global COVID-19 pandemic, which threatened employee engagement and the integration of a positive work culture. To address this, they turned to the vendor Workleap and implemented its Workleap Officevibe platform.

The solution provided by Workleap gave CyberCX critical visibility into employee sentiment through features like pulse surveys and eNPS tracking. This enabled leadership to identify and proactively address issues, such as tailoring a flexible post-pandemic work policy that improved retention. As a result, Workleap helped CyberCX achieve its highest-ever engagement scores, including an eNPS of 36, while successfully unifying its distributed workforce.

CyberCX

Melanie Truscott

Executive Director, Engagement & Communication