Case Study: Village Entertainment keeps employees informed and engaged during COVID-19 with WorkJam

A WorkJam Case Study

Preview of the Village Entertainment Case Study

How Village Entertainment Uses WorkJam to Rise to the COVID-19 Challenge

Village Entertainment, a cinema operator reliant on large crowds, faced sudden regulatory shifts and nationwide closures during the COVID-19 pandemic that threatened employee safety, compliance, and morale. To maintain rapid, clear frontline communication and keep staff informed about changing cleaning standards and operational expectations, Village Entertainment turned to WorkJam, the frontline digital workplace (implemented with partner Axsium Group).

Using WorkJam, Village Entertainment rolled out trainings, surveys, leadership video updates and open channels for two‑way feedback, ensuring employees knew new procedures and could report issues in real time. WorkJam helped break down silos, sustain engagement and morale during the shutdown, accelerate organization‑wide communication, and improve operational readiness and compliance — outcomes Village Entertainment credits to the WorkJam platform as they prepare to reopen.


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Village Entertainment

Gerard Turner

Head of Operations


WorkJam

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