WorkJam
18 Case Studies
A WorkJam Case Study
Mouser Electronics, a high-volume distributor of critical components to the medical, military and aerospace industries, needed to modernize frontline processes to maintain AS9100D, ISO9001 and NSI certifications and avoid costly audit failures. To simplify employee training, streamline audits and ensure SOP compliance, Mouser turned to WorkJam’s digital frontline workplace — a single app for communications, scheduling, task management and learning.
WorkJam centralized Mouser’s training, testing and certifications, and a pilot showed dramatic results: digital records cut audit preparation from 5 hours to 5 minutes for the sampled employees, yielding a 98.4% reduction in compliance audit time. Today WorkJam supports 6,800 users, 15,394 trainings accessed and 46,062 channel interactions, saving time and improving frontline compliance and productivity.