Case Study: G.I. Junk Boosts Reviews and Growth with Workiz

Building a business that lasts with Workiz and NiceJob

G.I. Junk, a family-run junk removal business led by Matthew and Jennifer Calhoun, wanted to scale beyond day-to-day operations but was spending too much time on lead nurturing, manual follow-up, and limited data analysis. They turned to Workiz and its field service management tools, including the Workiz Communications Suite, to better manage customer communications and growth.

By using Workiz integrated with NiceJob, G.I. Junk automated review requests when jobs were completed, streamlined lead tracking, and gained clearer visibility into ad performance and revenue by campaign. In just the first two weeks, the integration helped G.I. Junk generate 141 reviews across three locations, a 473% increase over their existing reviews, while also improving customer experience and freeing the team to pursue more growth opportunities.

G.I. Junk

Jennifer Calhoun

Co-Owner