Case Study: Webster Bank achieves faster SOX certification and improved visibility with Workiva

Webster Bank Saves Time and Improves Visibility in SOX Program

Webster Bank, a growing commercial and community bank across New England and New York, was managing a SOX program with disconnected Microsoft Office and Visio files across 350+ key controls, 148 control owners and 83 quarterly certifiers. The manual process required extensive copying and pasting, caused version-control issues, and made consolidation and reporting slow and labor-intensive.

Moving to Workiva’s central platform consolidated testing, reporting and certifications, enabled direct auditor access, and automated reporting to executives and the audit committee. As a result, control owners complete certifications in-platform, the quarterly certification facilitation time dropped from nearly two weeks to just a few days, and the team regained visibility and time for deeper risk analysis and process improvements.

Webster Bank

Katherine Lane

VP and SOX Manager