Case Study: Webster Bank saves time and improves SOX visibility with Workiva

Webster Bank cuts SOX certification time from almost two weeks to a few days with Workiva

Webster Bank, a commercial and community bank, faced a highly manual and disconnected SOX compliance process. Their team juggled narratives in Word, flowcharts in Visio, and hundreds of spreadsheets in Excel for over 350 controls, leading to version control issues and inefficiencies. Seeking a more efficient solution, they turned to Workiva for its SOX compliance platform to centralize their program and eliminate manual effort.

By implementing Workiva, Webster Bank created a central repository for all SOX work, streamlining the certification process for its 83 business process owners. The solution eliminated version control problems and drastically reduced the time spent on the quarterly certification process from nearly two weeks to just a few days. Workiva also provided automated reporting for executive management and the audit committee and allowed for seamless collaboration with their external auditor.

Webster Bank