Case Study: SmileDirectClub achieves $500,000 in audit-fee savings and seamless remote SOX compliance with Workiva

SmileDirectClub Realigns Risk and Future Growth, Saves $500,000 in Audit Fees

SmileDirectClub, a fast-growing pioneer in doctor-directed at-home orthodontics, faced the challenge of building a scalable SOX compliance program as it grew toward an IPO. David Gamble, Director of Risk and Advisory Services, inherited manual, fragmented processes (Word, Excel, PowerPoint) and a dispersed team that needed a more efficient, remote-capable approach to manage risk and meet public-company demands.

By adopting the Workiva platform, SmileDirectClub centralized and automated SOX workflows, enabled real-time risk assessments and seamless collaboration across global teams, and improved audit documentation and team engagement. The streamlined process eliminated the need for most external audit assistance, saving about $500,000 in audit fees and ensuring continuity during the pandemic.

SmileDirectClub

David Gamble

Director of Risk and Advisory Services