Case Study: Lancaster Colony Corporation achieves streamlined, efficient internal audit management with Workiva

Lancaster Colony Modernizes Internal Audit with Workiva

Lancaster Colony Corp., a specialty food company based in Westerville, Ohio, faced an inefficient internal audit process where a small team managed Sarbanes-Oxley testing, operational audits, and ad hoc requests using locally saved spreadsheets and documents, emailed PBC requests, and printed certifications. Multiple versions of files, manual workpapers, and paper sign-offs made tracking progress and reconciling information time-consuming and error-prone.

By adopting Workiva’s internal audit management solution (building on their existing use for SOX and ERM), the team moved to a centralized cloud platform for risk assessments, fieldwork, testing, issue tracking, reporting, and electronic certifications. The platform’s real-time collaboration, dashboards, connected sheets, templates, and audit trail improved efficiency and transparency, reduced inconsistent information, and enabled the team to accomplish more with the same resources.

Lancaster Colony Corporation

Ruth Nouanesengsy

Internal Audit Manager