Case Study: Healthcare company streamlines SOX compliance and cuts costs with Workiva Wdesk

Healthcare Company - Customer Case Study

A healthcare company that had been managing SOX compliance with Excel spreadsheets and a shared drive faced security, storage and process inefficiencies while attempting to complete testing and filings entirely in-house. Leadership was initially concerned about cost and the need to justify replacing existing investments like MetricStream, so the accounting team prepared a cost/benefit analysis and emphasized the reputational and financial risks of weak controls to win executive buy-in. The company, already using Workiva’s Wdesk for SEC work, engaged Workiva for a tailored SOX solution and valued Workiva’s partnership approach.

By moving SOX work into Wdesk the company centralized its master control matrix, process narratives, testing documents, evidence links, dashboards and audit materials in a secure, cloud-based platform with support from Workiva’s success team. The change eliminated consultant reviews, improved CFO visibility with color-coded status tracking, increased employee efficiency by embedding backup documentation into testing, and freed time and resources to support a company restructure and new responsibilities.