Case Study: City of Dubuque improves budget reporting and reduces manual errors with Workiva

City of Dubuque slashes budget applications from 5 to 2 with Workiva

The City of Dubuque, Iowa, faced significant challenges with its manual and disjointed budget reporting process, which relied on multiple disconnected applications like Excel, Word, and SharePoint. This led to errors, including a significant incident where revenue was entered twice. Seeking to reduce risk and improve reliability, the city chose the Workiva platform for its financial reporting needs.

By implementing Workiva, the city centralized its budget and financial reporting, connecting data and automating workflows. The solution slashed the number of applications used from five to two, drastically reduced manual errors, and increased engagement across 28 departments. Workiva freed up the city manager's time for strategic decisions and allowed the team to expand its use to other processes, including its annual comprehensive financial report (ACFR) and vehicle fleet management.

City of Dubuque