Case Study: Alcon rebuilds its internal audit program and delivers audit reports in under two weeks with Workiva

Alcon Rejects Status Quo, Rebuilds Its Internal Audit Program

Alcon, the global eye-care company spun out from Novartis, used its post‑spin‑off reset as a chance to rebuild an internal audit function that had relied on fragmented Excel and Word processes. The team needed better visibility into testing status, faster report production, and a way to triage and route observations without overwhelming executives.

Alcon implemented Workiva’s connected reporting platform for internal audit, ERM, financial reporting, and SOX, using linked data, real‑time dashboards, customizable templates, automated reminders, and an audit trail. The change delivered faster, clearer reporting—Alcon completed its first Workiva audit report in under two weeks and issued it just two days later—while improving executive summaries, consistency, and ongoing process improvement.

Alcon

Charles Silvey

Global Head of Internal Audit