Case Study: CiS electronic GmbH achieves faster order entry and 74% time savings with Workist

CiS electronic GmbH reduces order processing time by 74% with Workist

CiS electronic GmbH, a family-owned cable assembler and system technology provider, faced a significant challenge with its manual order entry process. The time-consuming task of typing data from diverse customer documents into its proALPHA ERP system consumed valuable personnel capacity and hindered its goal of becoming the fastest supplier. To overcome this, CiS turned to vendor Workist for an automation solution.

By implementing Workist's AI software, CiS automated its order entry. The solution intelligently interpreted documents with varying layouts and was easily integrated into the existing environment. This resulted in a 74% time savings per document, drastically reducing manual effort and freeing the Customer Service team to focus on customer communication and acquisition. The success with orders led CiS to expand its use of Workist to other document types.

CiS electronic GmbH