Case Study: Larking Gowen slashes administration time and speeds client interaction with Workiro

Larking Gowen slashes administration time across 450 staff with Workiro

Larking Gowen, a top 40 UK accountancy firm, sought to further streamline its workflow and improve client experience after the initial success of its digital client portal. The challenge was to replace slow, paper-based processes for signatures and document handling with a faster, more secure digital solution. They turned to the vendor Workiro for its e-signature and collaboration functionality to address this.

Workiro provided a cloud-based solution that integrated seamlessly with the firm's existing systems, including Microsoft Outlook. The implementation enabled secure e-signatures, created digital audit trails, and centralized all client interactions and document versions. As a result, Workiro helped Larking Gowen slash administration time, saving an estimated 20 days annually, and cut the turnaround for tax returns from weeks to hours while ensuring compliance.

Larking Gowen