Case Study: ARTO achieves 67% cost reduction in NetSuite with Workiro

ARTO cuts NetSuite workflow costs by 67% with Workiro

ARTO, a made-to-order tile and brick manufacturer, faced significant challenges with their order confirmation process. They relied on Adobe Sign, which led to escalating costs due to a per-envelope pricing model and created bottlenecks, as all documents had to be routed through a single customer service team. These inefficiencies slowed down their production timelines. To address this, ARTO turned to Workiro for a document management and eSignature solution integrated with their existing NetSuite system.

By implementing Workiro's NetSuite-native solution, ARTO moved to a predictable per-user pricing model, eliminating the need to pre-purchase envelopes. The integration allowed sales staff to send order confirmations for signature directly from NetSuite, removing previous bottlenecks. As a result, Workiro helped ARTO achieve a 67% reduction in workflow costs and now efficiently processes between 6,000 and 7,000 orders annually from within their primary system.

ARTO