Case Study: Moreton Island Adventures achieves streamlined ferry bookings and cash flow resilience with WorkingMouse

Mia digitises ferry bookings with WorkingMouse in 15 weeks

The customer, Mia, a tourism operator for Moreton Island, faced operational inefficiencies with its outdated ferry booking system. They engaged vendor WorkingMouse to develop a new web application to digitize the process and create a better customer experience.

WorkingMouse delivered a mobile-responsive web application with a dynamic pricing engine and eWay payment integration. The solution streamlined bookings and internal operations. Most notably, a built-in gift card feature proved vital, allowing Mia to offer gift cards instead of refunds for COVID-19 cancellations, preserving over $700,000 in crucial cash flow and ensuring business survival.

Mia