Case Study: FreightWorks Transportation & Logistics improves driver feedback and retention with WorkHound

How Freightworks Uses Workhound to Connect With Drivers

FreightWorks Transportation & Logistics, a 100-plus truck carrier based in North Carolina, wanted a better way to reconnect management with drivers on the frontlines and improve retention. To solve that challenge, they turned to WorkHound and its anonymous driver feedback platform to gather candid input directly from the people behind the wheel.

With WorkHound, FreightWorks created a real-time, top-down feedback loop that let leadership act quickly on driver concerns and ideas. The result was stronger engagement and actionable insight, with nearly 70% of drivers submitting feedback and an overall satisfaction score of 7.79, above the industry average of 7.09.

FreightWorks Transportation & Logistics

Joyce Siqueira

Vice President of Operations