Case Study: AFC Transport improves driver retention and communication with WorkHound

Afc Transport: Workhound Enhances Trust and Improves Communication

AFC Transport, a family-owned transportation company with 165 drivers, wanted a better way to keep drivers feeling heard and connected while improving communication across the organization. To address this challenge, the company turned to WorkHound and its real-time driver feedback platform.

Using WorkHound, AFC Transport gathered continuous feedback, responded quickly to concerns, and improved communication through features like direct follow-up, notifications, and weekly broadcasts. The results were strong: turnover dropped 26% in seven months, the 30-day post-reveal retention rate reached 88%, the Satisfaction Score rose to 8.63, and about 70% of the workforce shared feedback at some point.

AFC Transport

Patrick Kelly

Terminal Manager