Case Study: a large bank institution boosts employee engagement and productivity with Workgrid Software

Seamlessly Connecting People and Information Through the Digital Workplace

Workgrid Software partnered with a large bank institution to address challenges stemming from its fragmented digital workplace. Employees were spending excessive time navigating multiple enterprise systems to find information, leading to frustration and decreased productivity as part of an intranet redesign project.

The solution was the implementation of the Workgrid AI Assistant, a conversational interface that connected to various enterprise systems. This streamlined workflows like expense approvals and travel reminders, enhanced knowledge discovery with natural language processing, and improved intranet engagement. The implementation was highly successful, achieving a 97% engagement rate over a 30-day period and resulting in increased productivity and streamlined processes for the bank.