Case Study: Valley Bank achieves faster payments and reduced sanctions alerts with WorkFusion

Valley Bank automates sanctions alert adjudication for faster payments, better employee experience

Valley Bank, a US regional bank with more than $60B in assets, faced a high volume of sanctions screening alerts from over 100,000 wire transactions each month, with more than 99% of the 20,000 alerts being false positives. Rather than simply adding more staff, Valley Bank looked for a new approach to automate alert adjudication and improve efficiency, and selected WorkFusion’s Tara AI Agent for Payment Sanction Screening Alert Review.

WorkFusion implemented Tara to adjudicate real-time level 1 alerts by auto-clearing false positives and escalating cases that needed human review. The result was automation of 65% of sanction hit reviews, processing about 22,000 alerts per month, speeding up payments, and freeing branch and operations resources so analysts could focus on higher-value investigations.

Valley Bank

Christopher Phillips

Director of AML Compliance, SVP