Case Study: Raymond James reduces manual alert work by 70% with WorkFusion

Raymond James cuts manual alert work by 70% with WorkFusion

Raymond James, a diversified financial services firm, faced capacity concerns and sought an alternative to hiring additional staff to handle alerts for sanctions, PEP, and adverse media screening. They partnered with vendor WorkFusion to implement its Evelyn automation solution to address this challenge.

WorkFusion's solution used pre-built models to automate data comparisons and integrate third-party sources, which enhanced the identification of true positives and reduced false positives. This implementation resulted in a 70% overall reduction in manual effort, with over half of all alerts being automated. The solution also provided more consistent decisioning, better documentation, and resiliency against volume spikes for Raymond James.

Raymond James