Case Study: Large North American Bank eliminates its sanctions screening backlog with WorkFusion

Large North American Bank Eliminates Name Sanction Screening Alerts Backlog, Transforms Operations

Large North American Bank, a North American financial institution with operations in the U.S. and Canada, was struggling to keep up with a growing backlog of name sanction screening alerts. Its small AML team was partially automating processes with RPA, but it still needed a way to fully automate alert dispositioning without adding staff. WorkFusion’s AI Digital Worker, Evelyn Name Sanction Screening, was brought in to help solve the challenge.

WorkFusion implemented an AI-driven, no-code solution that automated L1 review and disposition of name sanction screening alerts while meeting strict InfoSec and data-handling requirements. The bank achieved about 60% straight-through processing during testing, then scaled to full production and eliminated a backlog of 20,000 alerts. Today, Large North American Bank has no NSS alert backlog, with WorkFusion helping the team disposition alerts accurately and efficiently at 95%–98% automation rates for false positives.