Case Study: Polaris Transportation Group achieves scalable logistics automation with WorkFusion

How Polaris Transport, via Digital Transformation Unit Northstar Digital Solutions, Is Driving Logistics Innovation

Polaris Transportation Group, a Canadian logistics company specializing in cross-border freight, faced challenges with inefficient and labor-intensive customs document processing. To overcome these operational silos and drive digital transformation, they established a separate unit, NorthStar Digital Solutions (NDS). NDS implemented a solution leveraging an enterprise-grade automation engine from WorkFusion to intelligently process documents.

By deploying WorkFusion's Robotic Process Automation (RPA) and Machine Learning (ML) platform, Polaris achieved significant Straight Through Processing (STP) for customs paperwork. This solution drastically reduced turnaround times and error rates beyond expectations. The automation allowed staff to focus on exception management instead of administrative tasks, enabling 24/7 operations. As a measurable result, Polaris now drives 80% of its customs paperwork processing through fully automated workflows, showcasing the successful impact of the WorkFusion implementation.

Polaris Transportation Group

Dave Brajkovich

Chief Technology Officer