Case Study: The Bayside Hotel and Resort improves hotel scheduling and time tracking with WorkforceHub

The Bayside Hotel and Resort - Customer Case Study

The Bayside Hotel and Resort, a 135-room hotel with restaurants and a business center, needed a better way to manage complex employee scheduling and timekeeping across hospitality, housekeeping, maintenance, and operations. Facing last-minute sick leave, schedule changes, overtime, and the need to maintain service quality without raising labor costs, the hotel turned to WorkforceHub and its hotel employee scheduling and time tracking tools.

WorkforceHub implemented TimeSimplicity for scheduling and TimeWorksPlus for time and attendance, along with mobile access and PunchLogic to reduce missed and duplicate punches. The solution centralized schedule changes, improved communication, helped control understaffing, and reduced busywork for managers. As a result, Bayside accelerated room turnaround, shortened front desk wait times, improved staff efficiency, and achieved more accurate time cards for payroll and compliance.