Case Study: The Phoenix Residence improves 24/7 care coverage and cuts scheduling time with WorkforceHub TimeSimplicity

Phoenix Residence Patients Receive the Care They Need With Help from TimeSimplicity

The Phoenix Residence, a nonprofit serving adults with disabilities in 19 homes across the Minneapolis-Saint Paul area, needed a better way to manage staffing for 24/7 care. As the organization grew, its home-by-home scheduling process created duplicate work and made it harder to fill open shifts efficiently. WorkforceHub’s TimeSimplicity scheduling solution was introduced to support a more holistic approach.

WorkforceHub implemented TimeSimplicity across all homes, with a central scheduling and volunteer coordinator working alongside individual home managers. The system made it easier to see staff availability, rank employees by preferred shifts, and quickly identify the best fit for open shifts. As a result, The Phoenix Residence reduced scheduling time by 40 hours per week per home, covered hours faster, and improved staffing coverage so patients received the care they needed.

The Phoenix Residence

Cassandra Linnell

Scheduling and Volunteer Coordinator