Case Study: Payroll Experts achieves 97% client retention with WorkforceHub's SwipeClock

Payroll Experts boosts client retention to 97% with WorkforceHub

Payroll Experts, a payroll service provider with clients across all 50 states, faced the challenge of helping its small- and medium-sized business clients overcome inefficient, manual, paper-based workforce management processes. These outdated methods led to errors and consumed valuable time. To address this, Payroll Experts partnered with vendor SwipeClock to implement its WorkforceHub time and attendance solutions, including TimeWorksPlus and TimeWorks Mobile.

The solution from SwipeClock automated time tracking, scheduling, and reporting. This resulted in massive efficiency gains; a task that once took a team two and a half days was reduced to a couple of minutes for one person. These productivity improvements contributed to Payroll Experts' 97% client retention rate. Furthermore, the mobile app became a favorite among employees, with about 50% of new clients adopting it.

Payroll Experts