Case Study: Grant Thornton UK boosts revenue and client satisfaction with WorkforceHub

Grant Thornton UK boosts revenue 35% with WorkforceHub

Grant Thornton UK, a successful accounting firm, sought to differentiate itself and grow revenue in a competitive market. They partnered with WorkforceHub to address the challenge of moving beyond technical expertise and building deeper client trust through improved emotional intelligence (EQ) within their team.

WorkforceHub's solution involved implementing a significant cultural transition focused on EQ training, particularly within their leadership program. This initiative taught accountants to become flexible business partners focused on solving client problems. As a result, WorkforceHub helped Grant Thornton UK achieve a 35% revenue uplift and a 16% increase in client satisfaction.

Grant Thornton UK