Case Study: Custom Planet achieves lower labour costs and simpler rota management with Workforce.com

How Custom Planet maximises their production lines with Workforce.com

Custom Planet, a Newcastle-based textile and printwear company, needed a better way to manage complex working patterns across its office and production teams. With fixed weekday schedules for some staff and varied shifts, overtime, and weekend work for others, the business struggled to create rotas, track hours, and ensure employees were paid correctly.

Workforce.com implemented employee rota software, time and attendance, shift planning, labour forecasting, and an employee app, quickly setting up rules for different individuals and groups. This reduced pay and hours queries, saved managers time on rota and timesheet checks, and helped lower production wages as a share of output from about 30% to 26.5% in a year. Workforce.com also improved visibility through Live Insights, helping Custom Planet cut labour costs and focus more on growth.

Custom Planet

John Armstrong

Director