Case Study: Domino’s Netherlands reduces labour costs with Workforce.com

Domino's lowers labor costs and increases SPLH with Workforce.com

Domino’s Netherlands, part of Domino’s Pizza, needed a better way to forecast staffing and build schedules across its 285 stores and 7,000 employees. Managers were repeatedly copying schedules without accounting for factors like weather, events, and seasonality, which led to mismatches between staffing levels and customer demand. Domino’s turned to Workforce.com for workforce management, scheduling, forecasting, payroll, and labour analytics.

With Workforce.com, Domino’s Netherlands implemented sales-based forecasting and faster, more accurate roster creation so managers could place the right staff in the right place at the right time. The results were strong: the company saved 30 labour hours per week and €160 per store per week, while also improving data-driven decision-making and customer service. Workforce.com helped Domino’s reduce labour costs and streamline operations across its stores.

Domino's Pizza

Nick Knight

Chief Executive Officer