Case Study: Bridge Control Services improves shift planning and attendance tracking with Workforce.com

Bridge Control Services Navigates 12-hour Shifts with Workforce.com

Bridge Control Services, a maritime transportation company in Trinidad and Tobago, needed a better way to manage 12-hour and 8-hour shift patterns, attendance, and last-minute replacements during the pandemic. Using Workforce.com’s Scheduling, Time and Attendance, Employee App, Shift Patterns, and Labor Compliance tools, the company moved away from a manual, spreadsheet-based process that was time-consuming and prone to errors.

With Workforce.com, Bridge Control Services streamlined scheduling and attendance into a single live platform, giving coordinators real-time visibility into crew availability, labor costs, vessel usage, and certifications. The system made it easier to build and replicate 12-hour shift templates, track compliance, and generate accurate timesheets and reports, helping the company reduce administrative work and improve workforce planning across its three bases.

Bridge Control Services

Troy Persad

General Manager