Case Study: Rite Aid achieves 7% overtime reduction and $1.5M annual savings with WorkForce Software's Forecasting and Scheduling

Rite Aid - Customer Case Study

Rite Aid, a national drugstore and pharmacy chain headquartered in Camp Hill, PA, needed better visibility, efficiency and control over schedules and labor data across thousands of locations. The company faced the challenge of scheduling associates across 4,600 stores and integrating a new scheduling solution with its existing time & attendance platform at scale.

WorkForce Software deployed its Forecasting and Scheduling solution and rolled it out to 4,600 stores across 31 states in 60 days. The implementation cut overtime by 7% (about $1.5M annually), improved sales and customer service through more consistent schedules, and empowered pharmacists with better work–life balance by letting them manage availability and check schedules from personal devices (supporting 12,500+ active users).

Rite Aid

Dave Markley

Vice President of Financial and Labor Analysis