Case Study: The City of Red Deer achieves streamlined, paperless workforce management with WorkForce Software's EmpCenter

Red Deer, AB selects WorkForce Software to automate workforce management

WorkForce Software was selected by the City of Red Deer, Alberta to modernize workforce management for 1,600 employees across 19 divisions. The city needed a flexible, web‑based, easy‑to‑use solution to replace paper processes, enable self‑service, and handle complex labour policies and compliance demands.

Red Deer implemented EmpCenter® to automate time & attendance, absence management, scheduling, and labour analytics. The platform streamlined processes, reduced paperwork, improved employee self‑service and adoption, and helped the city better manage payroll, compliance and overall labour costs while joining other municipalities using EmpCenter.

The City of Red Deer

Michelle Andrew

Project Manager