Case Study: WiSuite reduces hotel energy use with WORKetc

WiSuite saves energy in hotel rooms 50-65% of the time with WORKetc

WiSuite, a company that provides energy management systems to help hotels become more environmentally friendly, needed a way to manage customer support and documentation efficiently. They implemented WORKetc's CRM software to centralize customer communications and integrate technical documentation directly into their own service platform.

The solution from WORKetc allowed WiSuite to maintain all customer contacts and email history, while also linking its Knowledge Base articles to the WiSuite web app for instant online help. This integration streamlined support and ensured information was updated universally. As a result, WiSuite's team became more efficient, and the company continues its mission to significantly decrease the carbon footprint of major hotel brands.

WiSuite