Case Study: Wound Care Advantage achieves $1.44M in extra annual revenue with WORKetc

The Secret Way One Small Change Can Save Your Staff 6 Hours/Day

Wound Care Advantage, a healthcare company focused on patient management, struggled with a slow, manual process for tracking client interactions and retaining critical information across email, Google Docs, and files. Using WORKetc CRM and its activity stream, the team had difficulty keeping records organized, which caused documentation to fall through the cracks and limited how many clients they could support.

By implementing WORKetc, Wound Care Advantage was able to automatically record and centralize emails, call logs, tickets, and other files in one activity history, cutting process time from about eight hours to two. The result was over 1,400 man-hours saved per employee, the ability to serve up to three more clients per day, and as much as $1.44 million in extra annual revenue for the company.

Wound Care Advantage

Christina Le

Chief Nursing Officer