Case Study: 121 Creative achieves consistent franchise management with WORKetc

121 Creative rolls out WORKetc across 13 studios with a 6-month evaluation

121 Creative, a multi-city design studio franchise in Australia, faced the challenge of managing its 13 independent studios without any uniform business management software. This lack of consistency in reporting and operations led them to seek a solution. They selected the WORKetc platform after a referral and a thorough evaluation to bring cohesion to their franchise network.

WORKetc provided a complete business management solution that was implemented in a slow, staged rollout tailored to each franchisee's timeline. The solution standardized sales processes, project management, billing, and timesheet reporting across the studios. As a result, 121 Creative achieved the consistency and uniformity it needed, gaining in-depth project profitability insights and streamlined operations. WORKetc enabled the franchise to support all studios effectively with a single, replicable system.

121 Creative