Case Study: Zoopla improves employee engagement with Workday

ZPG empowers managers with real-time engagement data

Zoopla, operating as ZPG, grew rapidly through multiple acquisitions and mergers, which made it difficult to keep employees engaged and understand how people were feeling across its many brands and locations. The company needed a better way to gather actionable feedback and help managers respond to concerns in real time, instead of relying on infrequent survey data. Workday Peakon Employee Voice was used to give leadership confidential, real-time insight into engagement and team pain points.

Workday implemented manager dashboards and tailored employee voice tools that helped ZPG’s HR team and line managers collaborate more effectively and make more data-driven decisions. As a result, managers were empowered to act faster, communication barriers were reduced, and the company moved away from generalized engagement initiatives. The measurable impact was stronger employee engagement, better insight into team needs, and less risk of turnover and recruitment costs.

Zoopla

Lorraine Metcalf

Chief Talent Officer