Case Study: Washington State Employees Credit Union achieves faster payroll, greater efficiency, and self-service agility with Workday

WSECU realizes more than time and cost savings with one easy-to-manage system

Washington State Employees Credit Union (WSECU) needed to modernize its legacy HR and payroll operations to better support employees and reduce the heavy use of manual, paper-based workflows. With disconnected systems slowing payroll, benefits administration, recruiting, performance reviews, and approvals, WSECU turned to Workday Human Capital Management, Benefits, Payroll, Talent Acquisition, and Time and Attendance to streamline operations and improve the employee experience.

Workday helped WSECU consolidate data, automate workflows, and enable self-service processes across HR and payroll. The credit union completed payroll one day faster with 50% of the effort, reduced paper forms by at least 75%, and improved visibility into approvals and task bottlenecks. Within six months, Workday had helped WSECU simplify key administrative processes and increase efficiency, transparency, and flexibility.

Washington State Employees Credit Union

Gretchen Bornstein

HR Management System Specialist