Case Study: Pierce County, WA achieves $100K annual savings and streamlined HR, payroll, and time tracking with Workday

Workday and Pierce County, Washington Achieving a Mission of Service

Pierce County, Washington — a 1,800-square-mile local government with about 3,150 employees and 27 diverse departments — faced a legacy HR environment built on a mainframe, spreadsheets, paper timecards, and duplicated data entry that limited real-time visibility and burdened staff. The county sought a long-term, cost-effective solution to reduce administrative overhead, cut paper and power consumption, and improve service delivery across payroll, benefits, and time tracking.

Pierce County chose Workday’s cloud-based, unified suite (HCM, Payroll, Time Tracking, Benefits, Financials) to standardize processes, enable employee and manager self-service, and centralize analytics. The implementation eliminated paper workflows, improved data accuracy, simplified integrations, and freed staff for public-facing work — delivering at least $100,000 in estimated annual savings, stronger security and compliance, and a modern platform built to serve the county for years.

Pierce County, WA

Linda Gerull

Director of Information Technology